Refund and Returns Policy

At BiOle, we stand behind the quality of our hair care products and strive to ensure your satisfaction. If you’re not completely happy with your purchase, we offer a hassle-free return and refund policy to make your experience smooth and worry-free.

Returns

• You may return unused and unopened products within 30 days of purchase.
• Products must be in their original packaging and in resellable condition.
• To initiate a return, contact our support team with your order details.

Refunds

• Once your return is received and inspected, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method.
• Shipping costs are non-refundable, except in cases of defective or incorrect products.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately, and we will send a replacement at no additional cost.

For any refund or return inquiries, reach out to our customer support team at support@biolecare.com.